Shipping Policy

Last updated: November 2, 2026

Business details pending · Bracketed sections need to be completed and reviewed before accepting transactions. No unstated shipping, return, warranty, or payment terms are implied.

Service areas

Equipment Traders USA LLC is based in Casper, Wyoming. Delivery availability depends on the product and destination and should be confirmed in your quote.

[Wyoming service area, surrounding states, exclusions, and whether national delivery is available.]

Standard and freight shipping

Equipment in our five categories can vary significantly in size and weight. Confirm the proposed shipping method and handling requirements for the exact item.

[Which products ship by standard service, which require freight, and how transport charges are calculated. Add actual carriers only after confirmation.]

Processing and delivery estimates

Ask for the expected processing and delivery schedule before confirming an order. An estimate should identify any appointment, destination, or handling requirements.

[Order processing time, delivery estimates, cutoff times, business days, tracking procedure, and how delays are communicated.]

Local pickup in Wyoming

Contact us before traveling to discuss whether pickup is available for the equipment you need. Our business address alone does not confirm a pickup appointment.

[Pickup address, appointment requirements, hours, identity checks, and loading responsibilities.]

Large and heavy equipment

Before arranging freight, explain the delivery location, access limitations, and unloading facilities. Confirm who is responsible for unloading and any equipment required.

[Truck access, unloading equipment, liftgate availability, appointment requirements, site access, installation exclusions, and additional charges.]

Propane tanks and transport

A propane tank inquiry should identify capacity, condition, intended use, and whether the tank contains any product or residual material. Transport and installation arrangements need product-specific confirmation.

[Confirm whether tanks are new, used, empty, purged, or contain residual product. State applicable transport classification, accepted transport arrangements, documentation, and any restrictions after confirmation by the responsible transport professional.]

Damage in transit

If equipment appears damaged on arrival, keep photographs, packaging, order information, and delivery documents. Contact us promptly so the correct next steps can be explained.

[Inspection and damage-reporting instructions, photos or documents needed, reporting deadline, claims contact, and resolution procedure. Explain how delivery receipt annotations or refusal are handled.]

Delivery questions

For a delivery inquiry, include your product interest, delivery ZIP code, and any access or unloading details.

Contact sales@equipmenttradersusallc.com or (202) 282-8392 before ordering if you need special delivery arrangements.